Payments & Wallets

Payments & Wallets

Article 9: How Is Trip Pricing Calculated?

Short Answer Pricing is based on distance, number of riders, and route demand.

Details Since costs are shared among riders, carpool trips are cheaper than private rides.


Article 10: What Payment Methods Are Supported?

Short Answer You can pay using debit cards, wallet balance, or bank transfer (where available).

Notes Ensure sufficient balance before booking.


Article 11: My Payment Failed. What Should I Do?

Short Answer Payment failures are usually caused by network or balance issues.

Steps - Check your internet connection - Confirm available balance - Retry payment

Escalation Contact support if the issue persists.


Article 12: How Do Refunds Work?

Short Answer Eligible refunds are processed to your wallet or original payment method.

Details Refund timelines depend on your payment provider.