Steps to onboarding on the App

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• Steps to download the LincRide app

  Go to the website www.lincride.com/download For IOS, click on AppStore. For Android, click on Google Play Store. After downloading, Launch your Lincride App.

• App Issues, Support & Escalation

  Article 15: The App Is Not Working. What Can I Do? Short Answer Most app issues can be resolved with quick checks. Steps - Restart the app - Check internet connection - Update the app Escalation Contact support if the issue continues. Article 16: How ...

• App not showing riders.

  Troubleshooting Ride Search Issues on the Linc Ride iOS App If you're an iOS user of the Linc Ride app and have noticed that your ride search isn’t working as expected—specifically, that the app displays a launch screen with a countdown that ends and ...

• Article 4: How Do I Accept Ride Requests?

  Short Answer You’ll receive trip requests in the app based on your route and availability. Steps 1. Go online in the app 2. Review trip details 3. Accept or decline the request Important Frequent declines may affect your visibility.

• Article 9: What If a Rider Does Not Show Up?

  Short Answer Drivers can report a rider no-show through the app. Steps 1. Wait for the required grace period 2. Mark the rider as no-show 3. Follow in-app instructions