Possible Registration challenges and resolutions

Possible Registration challenges and resolutions

  • Warning
    NIN verification error >
    Idea
    Ensure your Name on your NIN matches the name registered with.

  • Warning
    Unable to submit your registration?
    Idea
    Ensure your internet connections are ok and you have a strong network signal.

  • Warning
    Liveliness check error during verification>
    Idea
    check that you have granted permission to the app for camera access.

  • Warning
    Drivers Verification Issues>
    Idea
    Ensure the image(s) are clear and of good quality. 
    Notes
    Your driver's license has to display your name and License ID clearly.

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