Possible Registration challenges and resolutions

 NIN verification error >

Ensure your Name on your NIN matches the name registered with.

Unable to Submit your registration?

Ensure your internet connection is ok with a strong network signal.

Liveliness check error during verification>

check that you have granted permission to the app for camera access.

Drivers Verification Issues>

Ensure the image(s) are clear and of good quality.

Example: Your drivers license has to display your name and License ID clearly.  

• Related Articles

• Possible Registration challenges and resolutions

  NIN verification error > Ensure your Name on your NIN matches the name registered with. Unable to submit your registration? Ensure your internet connections are ok and you have a strong network signal. Liveliness check error during verification> ...

• Steps to onboarding on the App

  Download the App www.lincride.com/download Fill in your contact details Ensure the information matches what you have on your NIN Provide your means of Identification (NIN for first registration) ,

• Article 2: What Documents Are Required to Drive?

  Short Answer Drivers must submit valid personal and vehicle documents. Required Documents (Nigeria) - Valid Nigerian Driver’s License - Vehicle registration (proof of ownership or authorization) - Roadworthiness certificate - Valid vehicle insurance ...

• Article 1: How Do I Sign Up as a Driver?

  Short Answer You can sign up as a driver through the app by completing registration and verification. Steps 1. Download and open the app 2. Select Become a Driver 3. Complete your profile 4. Upload required documents 5. Submit for verification Notes ...

• App not showing riders.

  Troubleshooting Ride Search Issues on the Linc Ride iOS App If you're an iOS user of the Linc Ride app and have noticed that your ride search isn’t working as expected—specifically, that the app displays a launch screen with a countdown that ends and ...